1. Introduction

At Vantrex, your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or make a purchase. We're committed to keeping your data secure and transparent about how we use it.

2. Information We Collect

We collect information in the following ways:

a. Personal Information

Provided by you at checkout or account creation:

• Full name

• Shipping & billing address

• Email address

• Phone number

• Payment details (handled securely via Stripe, PayPal, or Shop Pay)

b. Device Information

Collected automatically when you browse the site:

• IP address

• Browser type and version

• Time zone

• Cookies and device identifiers

c. Order Information

Generated during the shopping process:

• Products purchased

• Order value and status

• Delivery updates

• Returns and exchanges

3. How We Use Your Information

We use your data to:

• Process and fulfill orders

• Send order confirmations and updates

• Respond to customer support inquiries

• Send promotional emails (if opted in)

• Improve website experience and product recommendations

• Analyze usage patterns and site performance

4. Sharing Your Information

We never sell your data. However, we may share information with:

• Third-party payment processors (Stripe, PayPal, Shop Pay)

• Shipping partners for order delivery

• Customer support platforms (if applicable)

• Regulatory authorities when legally required

5. Cookies & Tracking Technologies

We use cookies to:

• Keep items in your cart

• Maintain login sessions

• Track site performance and user behavior

• Show relevant content

• Understand site traffic and analytics

You can disable cookies through your browser settings, though this may impact site functionality.

6. International Data Transfers

If you're outside your country of residence, note that your data may be processed in the United States. We ensure any international transfers comply with applicable data protection laws.

7. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete this information immediately.

8. Your Rights

Depending on your location, you may have rights to:

• Request access to your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent to marketing

• Export your data in a portable format

9. Data Retention

We retain your data for as long as necessary to:

• Fulfill legal obligations

• Resolve disputes

• Enforce our agreements

You can request deletion of your account and associated data at any time.

10. Contact Us

If you have questions about this policy or how we use your data, you can reach us at:
Email: privacy@vantrex.com

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Changes will be posted here with an updated effective date.