Last Updated: November 9, 2025
1. Introduction
By accessing and using the Vantrex website and making purchases, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use our website or purchase our products.
2. Use License
We grant you a limited, non-exclusive, revocable license to access and use our website for personal, non-commercial purposes. You agree not to:
Reproduce, duplicate, copy, or sell any content or products
Attempt to gain unauthorized access to our systems
Transmit any harmful code, viruses, or malware
Engage in any form of harassment or abuse
Use automated bots or scraping tools
Reverse engineer or modify our website
3. Product Information & Availability
All product descriptions, images, and prices are provided "as is." We strive for accuracy but do not warrant that all information is error-free. We reserve the right to:
Correct pricing errors
Limit quantities per order
Discontinue products without notice
Refuse or cancel any order
4. Orders & Payment
All prices are in USD and subject to change without notice. Prices displayed at checkout are final. We accept major credit cards, PayPal, and Shop Pay. By providing payment information, you authorize us to charge your account. All transactions are processed securely.
5. Shipping & Delivery
Standard shipping takes 5-7 business days
We are not responsible for delays caused by carriers
Risk of loss transfers to you upon carrier acceptance
Expedited shipping options are available at checkout
International shipping is available; customs duties are the customer's responsibility
6. Returns & Exchanges
Our 30-day return policy applies to all unworn items in original condition with tags attached. To initiate a return:
Contact customer service within 30 days of purchase
Receive a prepaid return label
Ship the item back in original condition
Refunds process within 10-14 business days of receiving your return. Shipping costs are non-refundable. See our Returns & Exchanges page for full details.
7. Product Warranties
All Vantrex products are warranted to be free from defects in materials and workmanship for 12 months from the date of purchase. This warranty does not cover:
Normal wear and tear
Improper care or cleaning
Damage from accidents or misuse
Damage from unauthorized alterations
8. Limitation of Liability
To the fullest extent permitted by law, Vantrex shall not be liable for:
Indirect, incidental, special, or consequential damages
Loss of profits, revenue, data, or business opportunity
Any damages exceeding the purchase price of the product
Our total liability to you is limited to the amount you paid for your purchase.
9. Indemnification
You agree to indemnify, defend, and hold harmless Vantrex, its owners, employees, and agents from any claims, damages, or losses arising from:
Your use of our website or products
Your violation of these terms
Your infringement of third-party rights
Your violation of applicable laws
10. Prohibited Conduct
You agree not to use our website to:
Post false, misleading, or defamatory content
Engage in fraud or illegal activities
Harass, threaten, or abuse others
Violate any applicable laws or regulations
Interfere with website operations
11. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes become effective immediately upon posting. Your continued use of our website constitutes acceptance of the updated terms.
12. Contact Us
If you have any questions or concerns about these Terms, please contact:
Vantrex Support Team Email: support@vantrex.com





